Effective online comunication
COMMUNICATION IS THE KEY
During the pandemic and working from distance is crucial for our business and activities to have good and effective online communication.
What kind of communication we have?
- Communication with our team
- Communication with our clients
- Communication with our partners
Communication with our team
- Choose more than one channels of
communication
Why?
In case of technical issues, you will be
able to switch to the other tool very fast without
losing time.
- When you prepare for a meeting send the
information to all members and request their
questions before the meeting. Your team will
have time to analyze the information and come
to you with better questions, suggestions, or
topics which are rising and connected to the
meeting subject. - Set a clear agenda for the meeting.
- Splitt the meeting into different stages:
– Main information
– Discussion: questions, suggestions, and other
relevant topics
– Taking a decision – make sure that before the
end of the meeting you have made a decision
or action plan for execution, depending on the
subject
Communication with your clients
- Use social media to be close to your clients
- Communicate clearly your vision, product, and services to your clients through the social media channels
- Give your clients more opportunities to contact you: on your web page, social media pages, chats, and other relevant apps. Make it easy to clients to find you and communicate with you.
Communication with your partners
- Make it easy for your partners to find and communicate with you
- Look at others not as your competitors but as your partners
- Give opportunity to your partners to expand your activities and grow together during the pandemic creating different partnership programs
